VerseSearchers

Solutions to Problems ⁽⁹⁾

Step 1:

Reset all options to their default values. If the Verse Search program aborts, re-start your computer and try again. If the program continues to abort, download the Reset program. Run this program to restore all options to their default settings.

Step 2:

Re-install damaged files. Problems can occur when the files on your computer become corrupted or deleted. The general solution to almost any problem is to select the Install New Products command (on the Help menu). At the bottom of the dialog, choose the button to Re-install the Files for all Add-on Products.

Step 3:

Check the path names. Select the Preferences command (on the File menu). This dialog shows where the program will look for each file. If you have moved the files to a different location, change the paths in this dialog to show where the files can be found.

Files	Default Path C:\Bible\
KJV	KJVtext\
NIV	NIVtext\
NKJV	NKJtext\
RSV & NRS	RSVtext\
Other Bible translations	XXXtext\
Instant Access	Instant\
Personal Commentary	Personal\
Librarian	Library\
Lesson Editor	Editor\
Export	Editor\
Christian Classics	Classics\
Chronological Bible	Chronolo\
Chain Reference	Chain\
Bible Outlines	Outlines\
Bible Maps	Maps\
Other Study Aids	Diction\

Step 4:

Re-install. If Steps 1, 2, 3 fail to solve the problem, the program on your computer is unable to fix itself. Use My Computer to select the Bible folder and delete it. (If you want to save your personal study files, just rename the Bible folder to something other than Bible.) Insert your CD in the drive and re-install the program.

Frequently Asked Questions ⁽⁹⁾

The fastest way to find a solution to any problem is to review this list of questions. Other users may have already encountered the problem you are trying to resolve. If you cannot find an answer here, send us an email at the bottom of this page.

Q1: What is the current release version number?
We are currently shipping version 7.1.

Q2: How do I get the latest updated revision of the program?
The Update from the Web command (on the Help menu) is available until 05/01/18. It will download the latest revision and automatically install it on your computer. After that date, update is no longer available. If you downloaded and saved the installation program, you can use it to install the last release.

Q3: What do I do when a file or table is missing?
Q3: What do I do when a Bible text window is blank?
Select the Install New Products command (on the Help menu). At the bottom of the dialog, choose the button to Re-install the Files for all Add-on Products.

Q4: Do I need to backup my files?
Most of our files are static (they never change). Your original CD can be used to restore any original file. Detailed instructions are available to backup your personal study files or any modifications you have made.

Q5: How do I install a new add-on product?
Your CD includes all of our products. Each product is locked. When you purchase a product, you will receive a product code that unlocks that product. Select the Install New Products command (on the Help menu). The dialog will show a list of all study aids available on your CD. Select any product and enter your product code for immediate installation.

Q6: What operating systems do your programs require?
Our software programs are designed to be used with PCs running Windows 10, 8, 7, XP. Many of our users have 64-bit operating systems.

Q7: Do you support the MAC with Virtual PC?
We have customers who are currently using our Windows programs on the MAC using Virtual PC. No problems have been reported to us. However, we do not have the equipment or the expertise to provide support for the MAC.

Q8: The Setup program does not run automatically when I put in my CD!
If there is a Bible folder already on your hard disk, the Setup program does not automatically run. You can choose the Run command and enter the drive id of your CD-ROM to start the Setup program (Example: D:Setup). Or you may prefer to use My Computer to display the list of files on the CD and double-click on the Setup program.

Q9: Can the Bible text be voiced using text to speech software?
Yes, we have many users who work with JAWS to listen to the Bible text. We recommend you select the Preferences command (on the File menu) and choose the option to Show Only a Single Verse. This will give you better control over what you hear on each window.

Q10: My personal comments are gone. What happened?
Select the Preferences command (on the File menu). This dialog tells the program where to find every type of file. Personal Commentary defaults to C:\BIBLE\PERSONAL\ but you can set it to any path you want. Use My Computer to see if COMMENTS.TWP is in this folder. If it is not there, find your backup copy and paste it into this folder. If no file is found in this folder, Verse Search will automatically create a new file with all the necessary format, ready for you to enter your first comment.

Q11: I lost my list of Product Codes!
Select the Update from the Web command (on the Help menu) and update to the latest revision. Select the Install New Products command (on the Help menu) and click on the Product Codes button. Hold down the Alt key and press the PrintScreen key to copy the list to the clipboard. Open Microsoft Word and paste the list into a blank document and then print it.

Q12: How do I install on a new computer with no CD and no Codes?
If you have a working copy on your old computer, copy the C:\BIBLE folder (and all of its subfolders) to a flash drive or a CD. Move the drive to your new computer and copy the C:\BIBLE folder to your new computer.

Q13: Verse Search is installed, but there is no Bible icon on my desktop!
Use My Computer to display the list of files in the Bible folder on your hard disk (usually C:\Bible). Scroll down to the bottom of the list until you find the VSWIN application file (with a yellow cross icon). Right click the mouse on this file and drag it to your desktop and drop it. The context menu will have a command to create a shortcut on your desktop.